Did Not Receive Your Vietnam E-Visa? Here’s What to Do Next

Applying for a Vietnam e-visa is usually straightforward, but what if you haven’t received it—even though your flight is approaching? Many travelers panic when their approval email does not arrive on time. Fortunately, there are clear steps to troubleshoot the issue, secure urgent processing, and avoid missing your trip.

This guide explains common reasons for delays, how to verify your application status, and what to do if you need an emergency visa service (1 hour, 2 hours, 5 hours, or 1–3 days).

Why You Might Not Have Received Your Vietnam E-Visa

Before rushing into emergency mode, it’s helpful to understand why delays happen:

Incorrect Passport Details
Even a single typo in your passport number, date of birth, or expiration date can result in rejection or delay.
Unclear or Non-Compliant Photo
Blurry or low-quality photos fail Vietnam’s automated verification system, requiring manual review.
High Application Volume
Around holidays or peak travel seasons, processing can take longer than the standard 3–5 working days.
Technical Issues
Emails sometimes land in spam folders, or the approval system may experience temporary downtime.
Incomplete Application
If you skipped mandatory fields or failed to upload a proper document, your e-visa may be on hold.

Step 1: Check Your Email Thoroughly

Look in spam, junk, and promotions folders.
Search for terms like “Vietnam e-visa” or your application reference number.
If you applied through an agency, verify if they sent your visa from a different domain.

Step 2: Verify Your Application Status Online

Visit the official e-visa portal or contact your service provider to confirm whether your application is approved, pending, or rejected.

If approved, download the PDF immediately and print a copy.
If pending, you still have options to expedite the process.

Step 3: Contact Your Visa Agency or Immigration Office

If you used a trusted agency, contact them directly via phone, email, or WhatsApp. Provide your:

Full name as on passport
Passport number
Date of application
Flight date and time

Reliable agencies like ApplyEvisaVietnam.com respond 24/7 to urgent cases.

Step 4: Use Urgent Visa Processing

If your departure is imminent, consider emergency visa services to guarantee approval on time.

Vietnam Urgent Visa Pricing (2025):

1-hour processing: 195 USD
2-hour processing: 165 USD
5-hour processing: 135 USD
1-day urgent visa: 100 USD
2-day urgent visa: 85 USD
3-day urgent visa: 80 USD

This service is ideal for:

Travelers about to board a flight but have no visa.
Applicants whose e-visa is pending without updates.
Passengers who need to re-apply after a rejection.

Step 5: Prepare Correct Documents Before Re-Applying

To avoid repeated delays, make sure you have:

A passport valid for at least 6 months
A digital passport-style photo with a white background
Correct personal and travel details for the online form

Frequently Asked Questions (FAQ)

What if my Vietnam e-visa doesn’t arrive before my flight?
You can use 1-hour, 2-hour, or 5-hour emergency visa services to receive approval in time for departure.

Can I still apply if I was previously rejected?
Yes, you can reapply immediately using an urgent visa service—just ensure your documents are accurate.

Is Vietnam still offering visas on arrival?
While limited cases exist, most travelers use e-visas or urgent approvals to avoid long waits at airports.

How do I know if my e-visa is real?
A valid Vietnam e-visa is a PDF issued by the Vietnam Immigration Department, with a QR code and approval letter.

Conclusion

If you haven’t received your Vietnam e-visa, don’t panic. First, check your email thoroughly, verify your status online, and contact your provider. If time is running out, use urgent visa processing from ApplyEvisaVietnam.com to guarantee fast approval in 1 hour, 2 hours, 5 hours, or up to 3 days.

For reliable service, transparent pricing, and 24/7 support, apply directly below.