Last updated: October 8, 2026

Why Your Privacy Matters to Us

ApplyEvisaVietnam.com is a private visa service agency. To process your Vietnam eVisa application, we necessarily handle sensitive personal and passport information. This policy explains what we collect, why, how it's protected, and what rights you have over it.

Information We Collect

• Passport details (full name, date of birth, nationality, passport number, expiry date, passport photo page)
• A personal photo for your visa application
• Contact information (email address, phone/WhatsApp number)
• Travel details (flight information, planned arrival and departure dates, port of entry)
• Payment information, processed through our payment providers (see "Third-Party Disclosure" below) -- we do not store full card numbers on our own systems
• Technical data such as IP address and browser type, collected automatically when you visit our website

How We Use Your Information

• To prepare and submit your eVisa application to Vietnam Immigration on your behalf
• To communicate with you about your application status via email or WhatsApp
• To process payment for our services
• To provide customer support, including resolving application errors
• To comply with legal obligations, including record-keeping requirements related to visa processing

We do not sell your personal information to third parties. We do not use your passport or application data for marketing purposes.

How We Protect Your Data

We use SSL encryption to protect data transmitted through our website, and we limit access to your information to staff who need it to process your application. Payment processing is handled by PCI-compliant third-party providers -- we do not store complete payment card details on our own servers.

Your Rights Over Your Information

You can ask us at any time to:

• Confirm what personal data we hold about you
• Correct inaccurate information
• Request deletion of your data, where we are not legally required to retain it (note that visa applications already submitted to Vietnam Immigration are retained by the government independently of our systems)

To exercise any of these rights, contact us using the details at the bottom of this page.

Third-Party Disclosure

We share your information only with:

• Vietnam Immigration -- your passport and application details, as required to process your eVisa
• Payment processors -- to complete your transaction securely

We do not share your data with advertisers or other third parties for marketing purposes.

Cookies & Tracking

Our website uses cookies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.

Payment Security Tips for Travelers

• Only enter payment details on pages starting with "https://" and showing our correct domain, applyevisavietnam.com
• We will never ask you to send payment via personal bank transfer to an individual's name, or via informal channels like gift cards
• If you receive a message claiming to be from us asking for payment through an unfamiliar channel, verify it by contacting us directly using the details below before proceeding

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

ApplyEvisaVietnam.com is a commercial website for Vietnam visa services, operated by Tour Vietnam., Ltd, and is not an official website of the Vietnamese government. For the official government application channel, visit evisa.gov.vn.